Privacy Policy

1. Introduction

Brapier ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle maintenance tracking service.

This Privacy Policy should be read in conjunction with our Terms of Service. By using Brapier, you consent to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address (from authentication provider)
• Profile information you choose to provide
• Account preferences and settings

2.2 Vehicle and Maintenance Data

You provide information about your vehicles and maintenance activities:

• Vehicle details (make, model, year, VIN, license plate)
• Maintenance records and history
• Photos and documents related to vehicles and maintenance
• Mileage and usage data you enter

2.3 Usage Information

We automatically collect certain information when you use our service:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Brapier service
• Process and store your vehicle and maintenance data
• Manage your account and subscription
• Send service-related notifications and updates
• Improve our service and develop new features
• Provide customer support
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist in operating our service:

• Kinde: Authentication and user management
• AWS: Cloud hosting, storage, and infrastructure
• Neon: Database hosting

4.2 Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse of our service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Storage and Security

5.1 Data Storage

Your data is stored securely using industry-standard practices:

• Account data: Encrypted database storage
• Images and files: Secure AWS S3 storage with private access
• Data backups: Regular automated backups for data protection

5.2 Security Measures

We implement multiple layers of security to protect your information:

• SSL/TLS encryption for all data transmission
• Secure authentication through Kinde
• Access controls and user isolation
• Regular security monitoring and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Account data: Retained while your account is active
• Vehicle and maintenance data: Retained per your preferences
• Usage logs: Typically retained for 90 days
• Deleted accounts: Data removed within 30 days of account deletion

When you delete your account, we will permanently delete your personal information and uploaded content, except where retention is required by law.

7. Your Privacy Rights

You have several rights regarding your personal information:

7.1 Access and Portability

• View and download your personal data
• Export your vehicle and maintenance records

7.2 Correction and Updates

• Update your account and profile information
• Correct inaccurate vehicle or maintenance data

7.3 Deletion

• Delete specific vehicles or maintenance records
• Delete your entire account and all associated data

To exercise these rights, use the account settings in our service or contact us at support@brapier.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for authentication and core functionality
• Preference cookies: Remember your settings and preferences
• Analytics: Help us understand how you use our service (anonymized)

You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

9. International Data Transfers

Brapier is based in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States where our servers and service providers are located.

By using our service, you consent to the transfer of your information to the United States and other countries where our service providers operate.

10. Children's Privacy

Brapier is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes
• Displaying prominent notices in our service

Your continued use of Brapier after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@brapier.com
• Subject line: "Privacy Policy Inquiry"

For questions about your account or data, you can also contact us through the service.